Load App
Terms and Conditions
Terms for using Load App, managing business documents and purchasing plans.
Last updated:
These terms apply to Load App, operated by Sandeep, Jui Khurd, Bhiwani, Haryana 127030, India. By using the service you agree to these terms. For questions, contact loadappservices@gmail.com.
Using the service
Use the app for lawful purposes and provide accurate information. You must have authority to act for any business whose information you manage and permission to use customer, driver and other personal information you enter. Do not misuse the service, bypass access controls or upload unlawful content.
Phone login and account security
Use a phone number you control and keep OTPs and login sessions private. Tell support if you lose access to your registered number or suspect unauthorised use. We may verify account ownership before changing access or fulfilling sensitive requests.
Business documents and your content
You retain ownership of the content you supply. You give us permission to host, process, display and transmit it as needed to deliver, maintain and secure the service and fulfil your requests.
You are responsible for checking document accuracy, amounts, tax details and legal suitability before using or sharing a document. Templates and generated documents do not constitute legal, tax or professional advice.
Direct file links and public tracking codes can give others access to information. Review the sharing explanation in our Privacy Policy before distributing them.
Plans and payments
Free and paid features may have usage, storage or document limits. Review the price, included features, limits, billing period, taxes and any renewal terms shown at purchase. Do not assume a fixed-term purchase renews automatically unless the checkout expressly states that it does.
The payment channel identified at checkout processes your purchase under its applicable terms. See the Refund and Cancellation Policy for cancellations, payment problems and refund requests. These terms do not limit rights granted by applicable law or a store’s mandatory terms.
Availability and responsibility
We work to maintain the service, but maintenance, network problems and failures of external services may interrupt access. Keep copies of important business records and contact support if you encounter an error.
We may restrict access where necessary to address unlawful activity, abuse or a security risk. Responsibility for a loss depends on the circumstances and applicable law. Nothing here excludes a liability or consumer right that cannot lawfully be excluded.
Privacy and closing your account
Our Privacy Policy explains personal data handling. Use Account Deletion to request deletion. Uninstalling the app does not delete your account or automatically cancel billing through a payment provider.
Applicable law and contact
These terms are governed by the laws of India, subject to any mandatory rights that apply to you. Changes will be published with an updated date. Contact loadappservices@gmail.com or +91 8684077077 for help.